A4e delivers frontline public services on an increasingly global basis. Operating from over 201 locations globally, A4e now operates in the EU, Middle East, Africa and Australasia. Our customers / service users are individuals, organisations and communities. Our funders are Governments and their agencies and departments.
Central to this work is the personalisation of front line public services. This means providing customers with a voice and choice over the way in which they interact, use and benefit from our services; increasing digitisation, so that customers are co-designers through innovations such as Web 2.0 technologies; and improving mobilisation so that customers can access the service at a time and place that integrates with their lives.
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